Purchase rules

Purchase rules

1. Basic provisions

These Terms and Conditions of Purchase and Sale (hereinafter referred to as the “Terms and Conditions”) set out the rights, obligations and responsibilities between the person purchasing goods in the e-shop www.eheating.lt (hereinafter referred to as the “Buyer”) and UAB Elektronika namams (hereinafter referred to as the “Seller”), when the Buyer purchases goods in the online shop. By purchasing the Goods, the Buyer agrees to the application of these Terms and Conditions.

2. Concluding the sale and purchase agreement

2.1. The contract of purchase and sale between the Buyer and the Seller shall be deemed to have been concluded from the moment the Buyer clicks on the “Order” button in the online store after having created a shopping cart, indicated the delivery address, selected the payment method and read these Terms and Conditions, and shall remain in force until the full performance of the obligations under the present contract. In cases where the Buyer does not accept all or part of the Terms and Conditions, the Buyer must not place an order.

3. Seller’s rights

3.1. If the Buyer attempts to interfere with the operation or stable functioning of the e-shop or violates his/her obligations, the Seller may, without prior notice, restrict, suspend (terminate) the Buyer’s access to the e-shop, and shall not be liable for any losses incurred by the Buyer as a result thereof.

3.2. The Seller shall have the right to temporarily or indefinitely suspend the operation of the online shop without prior notice and shall not be liable for any losses incurred by the Buyer in connection therewith.

3.3. The Seller has the right to unilaterally amend these Terms and Conditions by posting the amended Terms and Conditions on the website of the e-shop. The amendments come into force from the moment of publication for all transactions entered into after publication.

3.4. The Seller shall have other rights provided for in the Terms and Conditions and the legislation of the Republic of Lithuania.

4. Duties of the seller

4.1. The Seller undertakes to use its best endeavours to enable the Buyer to make proper use of the services provided by the Online Shop. The Seller makes no warranty that the operation of the Online Shop will be uninterrupted or that the transmission of data will be error-free. The Seller shall not be liable for any losses incurred by the Buyer in connection with malfunctions and/or data transmission errors of the e-shop.

4.2. In the event of important circumstances where the Seller is unable to provide the Buyer with the goods ordered, the Seller undertakes to offer an analogue product and, if the Buyer refuses to accept the analogue product, to refund the Buyer’s payment within 10 working days. In this case, the Seller shall be exempted from liability for non-delivery.

4.3. The Seller undertakes to comply with the other requirements set out in these Rules.

5. Buyer’s rights

5.1. The Buyer shall have the right to purchase goods in the e-shop in accordance with these Terms and Conditions and the legislation of the Republic of Lithuania.

5.2. The Buyer shall have the right to withdraw from the contract for the purchase and sale of goods concluded in the online shop with the Seller by notifying the Seller in writing within 14 working days from the date of delivery of the goods. The Buyer has the right to withdraw from the contract with the Seller only if the goods are of good quality, have not been damaged and have not been substantially altered in appearance.

5.3. The Buyer shall have other rights provided for in the Rules and the legislation of the Republic of Lithuania.

6. Obligations of the Buyer

6.1. The Buyer is obliged to pay the price of the Goods and their delivery, as well as any other payments (if any, specified at the time of the conclusion of the Contract) and to accept the Goods ordered. The Buyer shall pay for the Goods by using his/her online bank linked from the Online Shop (if the Seller has an agreement with the Buyer’s bank) or by making a payment from any other bank to the Seller’s account specified in the “Requisites”.

6.2. If the data provided in the Buyer’s registration form changes, the Buyer must update it without delay.

6.3. The Buyer must confirm the payment order with the Buyer’s online bank linked from the e-shop (in case the Seller has an agreement with the Buyer’s bank), or make the payment from any other bank and send the Seller a notification of the payment by a separate email no later than 12 hours after clicking on the “Order” button. If the payment order is not confirmed within this period, the Seller has the right to consider that the Buyer has rejected the contract of sale. The goods selected by the Buyer shall be reserved and the Seller shall only proceed with the performance of the contract of sale when the Seller receives notification from the Buyer’s bank or the Buyer of payment for the selected goods.

6.4. The Buyer shall comply with other requirements set out in the Rules and the legislation of the Republic of Lithuania.

7. Delivery of goods

7.1. Goods are normally delivered to the address specified by the Buyer within 2-5 working days of receipt of payment for the goods, if the goods are in the Seller’s warehouses. The Seller does not guarantee that the goods will be delivered in all cases within the time limit set out in the preceding sentence, in particular if the goods ordered are not in the Seller’s warehouses. The delivery of goods is carried out throughout the territory of the Republic of Lithuania (except Curonian Spit).

7.4. The exact date and time of delivery shall be specified in the notification from the Seller to the Buyer by email. to the postal address provided by the Buyer in the registration form. Accordingly, the Buyer undertakes, upon entering into the Sale and Purchase Agreement, to check the email address of the aforementioned Buyer every day. in your mailbox until you receive notification of delivery.

7.5. At the time of delivery, the Buyer or, as the case may be, the Buyer’s representative, together with a representative of the transport company, shall inspect the condition of the packaging of the consignment and the quantity, quality and range of the goods.

7.5.1. In the event of damage to the packaging of the consignment, but without any discrepancy(s) in the quantity, quality or assortment of the goods, the Buyer or the Buyer’s representative, as the case may be, shall note the damage to the packaging of the consignment on the data logger or paper delivery note provided by the transport company’s representative.

7.5.2. In the event of any discrepancy(s) in the quantity and/or quality and/or range of the goods, the Buyer or the Buyer’s representative, as the case may be, must not accept the consignment. In this case, a representative of the transport company, together with the Buyer or, as the case may be, the Buyer’s representative, shall complete a special consignment inspection report noting the irregularities found.

7.5.3. After the Buyer or the Buyer’s representative, as the case may be, has accepted the consignment and signed the data logger or paper delivery note provided by the transport company’s representative and noted the damage to the packaging of the consignment, the goods shall be deemed to have been delivered in the damaged packaging of the consignment, but the goods are of the same quantity, quality and range as per the terms and conditions of the contract of sale, and the additional services indicated in the data logger or the paper delivery note are deemed to have been duly performed.

7.5.4. Once the Buyer or the Buyer’s representative, as the case may be, has accepted the consignment and signed the data logger or paper delivery note provided by the transport company’s representative without any comments, the goods shall be deemed to have been delivered in the undamaged packaging, the quantity, quality and range of the goods are in accordance with the terms and conditions of the contract of sale, and the additional services indicated in the data logger or the paper delivery note have been duly performed.

7.6. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been handed over to the Buyer, irrespective of whether the goods are actually received by the Buyer or by any other person who has received the goods at the specified address. If the goods are not delivered on the scheduled delivery date, the Buyer shall inform the Seller immediately, but no later than the day after the scheduled delivery date. Otherwise, the Buyer loses the right to claim against the Seller for non-delivery or late delivery.

8. Returning goods

8.1.. Goods must be returned in the original packaging of the product and the parcel, together with the product documents. Before returning the goods, the buyer must contact the seller by phone or by email at info@elektronikanamams.lt

8.2. The Buyer is responsible for the proper assembly and packaging of the returned goods. If the goods are not complete and/or properly packaged, the Seller will not accept the returned goods.

8.3. Goods will not be taken back if they have been used and/or damaged and/or have lost their merchantable appearance (changes to the appearance of the goods or their packaging that were necessary to inspect the goods are not considered to be a material change to the appearance of the goods).

8.4. If the delivered goods do not meet the quality requirements or if the Buyer does not like the shape, size, colour, model or completeness of the purchased goods (except for the goods specified in the legislation, which the Buyer is not entitled to change (return) due to the Buyer’s dislike of the shape, size, colour, model, completeness or the functions of the goods).

8.5. In all cases of return, the Buyer must contact the Seller using the contact details provided in the first instance and only after receiving information from the Seller to proceed with the return.

9. Shared Responsibility

9.1. The Buyer is responsible for the accuracy of the data provided in the registration form. The Buyer shall be liable for the consequences of any inaccuracy or inaccuracy of the data provided in the registration form.

9.2. The parties shall be liable for any breach of the contract of sale and purchase concluded through the online shop in accordance with the procedure laid down by the legislation of the Republic of Lithuania.

9.3. In accordance with Article 8 of the Law of the Republic of Lithuania on Electronic Signature 3 d. provisions, the Buyer agrees with the Seller that the confirmation of the Buyer’s actions in the e-shop with the login data (authentication code) shall have the effect of Article 8 of the Law on Electronic Signature. 1 d. the legal force of an electronic signature (i.e. it has the same legal force as a signature on a written document and is admissible as evidence in court). The Buyer shall protect his/her login data and shall not disclose them, shall ensure that the data are known and used only by him/her, and shall not transfer or otherwise make the data accessible or available to other persons. If you suspect that your login details may have been accessed by another person, you must immediately notify the Seller and immediately inform the Seller of any breach or disclosure of your login details. All actions performed using the Buyer’s identification code shall be deemed to have been performed by the Buyer and the Buyer shall bear all responsibility for the consequences of such actions.

9.4. The Seller is not responsible for the information provided on other companies’ websites, even if the Buyer accesses these websites via links on the Seller’s e-shop.

9.5. The Seller shall not be liable for the fact that the colour, shape or other parameters of the goods displayed in the online shop do not correspond to the actual size, shape and colour of the goods due to the characteristics of the display used by the Buyer.

9.6. In the event of damage, the party at fault shall indemnify the other party for the direct loss suffered as a result of its fault.

10. Processing of personal data

10.1. When placing an Order, the Customer shall provide the Seller with personal data which the Seller may use to identify the Customer, to deliver the Order, to contact for further information or (with the Customer’s consent) for direct marketing purposes.

10.2. By placing an Order, the Buyer agrees to the sending of information messages to the e-mail address and telephone number provided by the Buyer, which are necessary for the fulfilment of the order for Goods.

10.3. A Buyer who does not wish to have his/her e-mail address or telephone number used for direct marketing purposes must notify the Seller.

10.4. The Seller confirms that the personal data provided by the Buyer will be processed only for the purpose of purchase of the Goods from the Seller and for the purpose of direct marketing (unless the Buyer notifies the Seller in accordance with the procedure set out in Clause 10.3 of the Terms and Conditions that he/she does not want his/her personal data to be processed for the purpose of direct marketing). The Seller undertakes not to disclose the Buyer’s personal data to third parties, except for the Seller’s partners providing delivery of the Goods or other services related to the proper execution of the Buyer’s order. In all other cases, the Buyer’s personal data may be disclosed to third parties only in accordance with the procedure provided for by the laws of the Republic of Lithuania.

10.5. The personal data used by the Buyer to make transfers from their credit or debit accounts to the Seller in banking systems shall be processed securely using Secure Socket Layer (SSL) certificates. The banks used by the Buyer are fully responsible for this personal data.

10.6. As a data subject, the customer has the right to obtain information on how his/her personal data is processed, to correct, delete or object to the processing.

10.7. In order to provide the Buyer with a complete experience of E-Commerce. shop options, the Seller records information on the Buyer’s computer (device) – cookies. The Seller shall use the information entered by the Buyer as a result of the Buyer’s previous Email address. to identify the visitor to the shop, to store information about the purchases placed in the Buyer’s shopping cart, to collect website traffic statistics. The Buyer has the possibility to view the information (cookies) recorded by the Seller and to delete some or all of the cookies recorded. The Customer also has the right to object to the storage and use of information (cookies) on his/her computer/device, but in this case, the Customer may not be able to use certain features of the E-shop. the shop’s functions may not be available to him. By accepting the Terms and Conditions, the Buyer agrees to the recording of information on his/her computer/device. The Buyer may withdraw this consent at any time by changing the settings of his/her web browser or by contacting the Seller.

10.8. Any request or instruction relating to the processing of personal data must be made in writing by the Buyer to the Seller. The Seller shall, upon receipt of such request or instruction from the Buyer, provide the Buyer with a written response within 30 (thirty) calendar days at the latest.

10.9. If the Buyer does not agree to the Personal Data Protection provisions set out in this section of the Terms and Conditions, the Buyer loses the right to use the E-Commerce Service. the services provided by the shop.

11. Sending information

11.1. The Seller shall send all notifications to the email address provided by the Buyer in the registration form.

11.2. The Buyer shall send all notifications and questions to the details provided by the Seller in the e-shop (telephone +37068427642 and e-mail +37068427642). info@elektronikanamams.lt).

12. Final provisions

12.1. The Buyer and the Seller agree that all information provided on the Seller’s e-shop website (including but not limited to these Terms and Conditions, information about the Seller, the goods and services offered and their features, the procedure for exercising the Buyer’s right of withdrawal from the contract of sale and purchase, the Seller’s product maintenance services and warranties (if any)) shall be deemed to be given in writing to the Buyer.

12.2. All disputes arising out of or in connection with the Purchase and Sale Agreement between the Buyer and the Seller shall be settled by negotiation. In the event of disagreement, disagreements shall be settled in accordance with the procedures not restored by the legislation of the Republic of Lithuania.